A member’s account becomes dormant when there has been no transacted business with the organisation for a period of 184 days and more. Even though your account will be listed as “dormant,” there will be no changes to your rights until your account has been dormant for 10 years.
Letters have been sent to all members who have dormant accounts for 10 years and over. Click here to see the list of all dormant accounts 10 years and over as at December 30th, 2018.
If you’re listed, you are asked to visit any branch of the credit union within ninety (90) days as of March 31, 2019 with the following documentation to regularize your account:
• Two forms of valid photo I.D.
• Proof of address – no older than three months
• Completed General Information Form
If you’re living overseas, please note that all of your documentation must be authenticated by an official such as a Notary Public as long as you are overseas while conducting business. Click here for information on Foreign Membership (Link https://publicworkers.bb/foreign-membership.html).
Kindly contact our Co-Optima Contact Centre at 622-9000 with any questions.
No. BPWCCUL membership is open to all Barbadians, resident and non-resident and is no longer restricted only to civil servants.
Yes. If you are already a member of another credit union(s) and wish to join BPWCCUL then you must apply for Dual Membership. BPWCCUL will forward your request for dual membership to be approved by the credit union(s) with which you already have membership. Once this has been approved you will be notified.
When you join the Credit Union you are automatically provided with one individual member account. If you wish, you may also set up an additional Joint Account.
A member’s credit union account is made up of records. Each new savings, investment or loan product you apply for is added to your existing account as a record.
Each record has its own ID number.
Savings and Investment records are identified by an ‘S’ followed by an ID number while Loan records are identified by an ‘L’ followed by an ID number
The following share records are added automatically when you get your new account.
Permanent Shares - typically identified S 98
Primary Share Account – typically identified S 00
Call Deposits – typically identified S 01
ITSA (Income Tax Share Account) – typically identified S 97
Learn your account number and record ID numbers. This makes it quicker and easier to do ATM and Co-Optima Voice transactions as well as deposits and payments using SurePay.
As soon as your membership application is approved you can apply for a loan. Notice of your approved membership will be sent by mail.
No. This is because simply naming a beneficiary for a monetary account is not legally binding and can be successfully contested. The Credit Union therefore provides an affordable will preparation service to satisfy this need for members as a part of their financial and estate planning.
The facility affords credit union members the convenience of being able make deposits or loan payments to their credit union accounts using any SurePay collection point.
Any deposit or payment currently allowed at our
Co-Optima Teller ATMs will be taken at SurePay outlets:
The maximum deposit that can be made at a SurePay collection point is $9,999.99
SurePay transactions will be clearly identified for ease of reference.
The credit union only provides SurePay with enough information to identify each member, specifically, their Name, Address, Credit Union Account Number, and National Registration Number. None of the balances on your account can be viewed at Surepay’s locations thus ensuring that your confidential financial information remains only with the credit union.
Checking up on deposits is easy. Simply call our free Co-Optima Voice Audio Response System from any touch tone phone at 437-8917 or log on to Co-Optima Connect, our free Online Banking service at www.publicworkers.bb to check your transactions.
Visit to either of our branches in order to sign up for these free services. Queries can also be made to our Contact Centre, Co-Optima Contact at 430-5200.
If the deposit was made by cheque the usual cheque holdwill be placed on the funds. Cash deposits will be available as soon as they are credited to your account by BPWCCUL.
Once the transaction has been completed, the SurePay cashier will issue you with a receipt itemizing the payment(s) made and the account it was applied to.
Once you are provided with an official receipt by SurePay, The Barbados Public Workers’ Co-operative Credit Union Limited will honour all payments shown on your receipt and will work with SurePay to ensure that that all payments made by you to SurePay for the Credit Union will be credited to your account. Any errors or inconsistencies on the part of SurePay or their agents will not be the liability of the member.
It would be useful to have your National Identification card or credit union number on hand to simplify the identification process and speed up your transaction.
No. The SurePay facility only allows deposits into your credit union account.
SurePay cannot access your credit Union account to allow transfers of any kind.
Queries regarding deposits/payments to the credit union through SurePay should be directed to our Contact Centre at 430-5200.
No. All deposits/payments will be reflected on members’ accounts as taking place on the day the transaction was made at the SurePay collection point.
No. All cheques MUST be made payable to SurePay.
You will need to be registered for Co-Optima Online Banking. If you are not registered, please visit your preferred branch of the Credit Union for assistance.
Co-Optima Mobile Banking works with devices using Apple iO, Google Android™ OS version and is compatible with Blackberry using version 7.0 or higher.
The full list of supported devices can be found here.
To download the app, search the Apple App Store℠, Android Market or Blackberry App World for “Co-Optima Mobile”.
Alternately, if you have another web enabled mobile device listed in the supported devices, you can download Co-Optima mobile.
After you have successfully downloaded the app, use your Co-Optima Online Banking login details to sign in.
There is no charge to download the mobile banking app or use the service.
Please be aware that your mobile service provider data rates may apply.
The app uses the same level of security as Co-Optima Connect Online Banking. Your password prevents unauthorized access and we advise that you do not save your password details anywhere on your device.
Give us a call at (246) 430-5200 and our Contact Centre agents will help you reset your password.
Please remember that your Co-Optima Online Banking and Co-Optima Mobile Banking login details are the same.
No. Your account can only be accessed by entering your password.
Absolutely! Please use the Apple App Store and Android Market’s rating and review features to let us know what you think, or send us an email with your thoughts.
Contact our Contact Centre on (246)-430-5200 if you have a:
Email your resume along with a cover letter to email@example.com or mail to:
Group Human Resources Manager
Barbados Public Workers’ Co-operative Credit Union Limited
“Olive Trotman House”
Keith Bourne Complex
You will receive an automated response upon submission of your application through the website.
Vacancies are posted weekly on our Careers page.
Yes, to change the position you applied for, simply forward an updated copy of your resume or a letter indicating this change to the Human Resources Department.
Our response depends on availability and only suitable applications will be acknowledged.
If you are not selected for particular position, your application would remain on file for six (6) months from the date of submission.
At BPWCCUL, we are dedicated to recruiting the best talent for our team. Applicants are carefully selected based on the requirements for the vacant position. The length of this process is dependent on several factors including the volume of applications and the type of position.
The first stage is a telephone interview to gauge your level of experience and goals. Once successful, you will be called in for a face-to-face interview and assessment.
Call us: (246) 622-9000
UK Freephone 0808-234-1327
Fax: (246) 437-8745
This is where you belong
© Barbados Public Workers’ Co-operative Credit Union Limited