Our mission is to render excellence in service to our members while providing the means for enhancing their financial, economic and social well-being, in consonance with co-operative principles.
We are committed to:
We work hard to ensure that you always receive an excellent level of service when doing business with us. We want to hear from you when we do things that delight you and when things may go wrong.
We encourage you to tell us when we do things right. Complete our Employee Compliments Form (attached) and give us your positive feedback when any of our employees has served you exceptionally well.
We know that things may go wrong from time to time. We want you to feel free to contact us with your concerns or complaints.
Please call us at (246) 430-5200 or 434-3242 with your concerns, or you may complete the Member Complaint Form overleaf and return it to any of our offices.
We will respond to you within five (5) business days of receipt of your concern even if a conclusive solution has not yet been reached.
Call us: (246) 430-5200
UK Freephone 0808-234-1327
Fax: (246) 437-8745
This is where you belong
© Barbados Public Workers’ Co-operative Credit Union Limited