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BARBADOS PUBLIC WORKERS’ CO-OPERATIVE CREDIT UNION LIMITED

NON-CONSOLIDATED ANNUAL REPORT 2014

2

MISSION

STATEMENT

Our mission is to render

excellence in service to our members

while providing the

means for enhancing their

financial, economic

and social well being,

in consonance with

co-operative principles.

VISION

STATEMENT

Our vision is to be

the premier indigenous

co-operative financial services provider

in the region,

hand in hand with our membership.

Respect for Individuals

We treat each other and our members with respect

and dignity, valuing individual differences. We

communicate frequently and with candor, listening to

each other regardless of level or position.

Dedicated to Helping Members

We truly care for each member. We build enduring

relationships by understanding and anticipating our

members’ needs and by serving them better each time

than the time before.

Highest Standards of Integrity

We are honest and ethical in all our business dealings,

starting with how we treat each other. We keep

our promises and admit our mistakes. Our personal

conduct ensures that the Barbados Public Workers’

Co-operative Credit Union Limited (BPWCCUL) name is

always worthy of trust.

Service Quality, Diversity and Innovation

We believe service quality, innovation and diversity are

the engines that will keep us vital and growing. Our

culture embraces quality and creativity, seeks different

perspectives and risks pursuing new opportunities.

Team Work

We encourage and reward both individual and team

achievements. We freely join with our vendors and

business partners across organisational boundaries to

advance the interest of our members.

By living these values, BPWCCUL aspires to achieve a

standard of excellence that will reward our members,

and all BPWCCUL people.

OUR COMMON BOND

We commit to these values to guide our decisions and behaviour.

VALUES