18 BARBADOS PUBLIC WORKERS’ CO-OPERATIVE CREDIT UNION LIMITED Group within Barbados and the wider Caribbean. This is in line with our responsibility as a systematically important financial institution (SIFI) within the sector and the broader economy. As we look ahead, we foresee continued changes in both our members’ preferences as well as within the competitive landscapes in which we operate. These changes necessitate a transformative and future-looking response so that you become empowered with the modern tools required to meet your evolving needs and expectations. Our desire to fulfill this ambitious goal is the underlying basis of the initiation of a digital transformation project, the objective of which is to provide us with a blueprint for building a Group of Companies that operates in a more digitized and automated manner to better serve you and redefine your member/customer experience. This investment will position us to not only offer an enhanced member/customer experience, but by embracing innovation through relevant technologies will also allow us to become more agile and responsive to the ever-changing business environment. This is critical if we are to maintain our leadership position in the sector, and by extension in the rapidly evolving financial services landscape. We look forward to whatever the future brings knowing that together we will take the actions necessary to ensure the sustainable and profitable growth of the Group. Management Discussion & Analysis (MD&A) (Continued) SAVE TIME ! Apply Online Save time with our hassle-free online loan application. Apply now and enjoy the convenience of a streamlined process from the comfort of your own home. Don’t waste precious time waiting in line or dealing with paperwork. Experience the power of technology and apply online today! Legacy Foundation’s mission is to inspire people and mobilize resources to strengthen the communities where our Group of Companies operate. We aim to make a significant positive social impact that will leave a lasting impression in areas that align with our impact objectives of Wellness, Empowerment & Learning. Donate to Legacy Foundation today! Support our mission as we help communities with projects that will make an impact on people’s lives. Donations can be made at any branch of BPWCCUL.
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